Our modems are tested before they leave the warehouse to ensure the maximum chance that they get to you in perfect working order.

However , if a modem arrives or becomes faulty through no fault of the owner , it can be returned for a full refund or replacement.

The modem will not be replaced or a refund will not be issued if :

• The modem has been physically damaged

• The modem has become wet for any reason

• The modem shows excessive signs of wear

• The modem has suffered from electrical damage

This guarantee lasts for 2 months from the date of purchase.